Refund & Return Policy

 

Return Policy

We can only offer returns if a package was damaged during the shipping process or if the products are spoiled. In this case, please send us clear images via WhatsApp or call us at 9916684477 within 24 hours of delivery of the product. If customer wishes to return the products, please contact us or send to below address:

PodhiniDairyProdcuts,

4/469,senkkatupudhur,navakani road,

Ambilikkai po,Oddanchatram TK,

Dindigul DT 624612

TamilNadu

Note;

eturn will be processed only if the product is returned in original condition with minimum 90% of unused ghee within 4 days and refund will be credited back to your account for an unused amount of product.

We encourage you to call our customer support before returning a product.

Refund Policy

Your refund will be processed within 24-48 hours and your money will be credited back to your account in 3-5 bank days.

In the following scenarios, you are eligible for refund.

1. If the product is lost during shipping.
2. If you have received an item in a damaged condition, you may request a replacement at no extra cost. Please contact us before initiating a return for a replacement.
3. When incorrect product has been received.
4. If the product is out of stock, you will receive a full refund, no questions asked.

Not eligible for refund:

1. Quality issues are reported after 3 days from the date of receipt 2. Consumed more than 10% of ghee 3. When incorrect product is ordered.

Note;

Return will be processed only if the product is returned in original condition with minimum 90% of unused ghee within 4 days and refund will be credited back to your account for an unused amount of product.

Apart from the mentioned scenarios the company’s decision is final.

Please feel free to contact us if u have more query and we are happy to help you.

Replacement policy:

If you are dissatisfied with the product you have purchased, and reported within 24 hours of the product received. You can raise replacement or refund by contacting our helpdesk @9916684477.And the amount will be credited to your account once we received the original product.